I visited this parking location in the center of Madrid and overall, it's a decent spot. The quality of the facilities is somewhat lacking, as some reviewers mentioned that the elevator is old and sometimes breaks down, and the restrooms could use some cleaning. However, the location is excellent, and it's a great place to park if you're staying at one of the partner hotels.The pricing is where this parking stands out, with exclusive deals for hotel guests and a user-friendly app for payment. It's worth noting that the parking can get crowded and it's not always easy to find a spot, especially during peak hours.Innovatively, the parking offers electric vehicle charging and has a car wash and car sharing options on site. However, some reviewers felt that the prices are too high and that the parking is overpriced, especially considering the age and condition of the facilities.One of the main issues with this parking is the poor service and attention to customers. Several reviewers mentioned that they experienced difficulties with the payment machines, long waiting times for assistance, and even theft. This is a significant concern and should be addressed by the management.Overall, while this parking has some great features and a convenient location, it falls short in terms of quality and customer service. I would recommend exploring other options before choosing this one, especially if you're not staying at one of the partner hotels.