This parking location seems to have a lot of issues with waiting times for both entering and exiting the parking. Many customers have reported waiting for 30 minutes to an hour or even longer to get their car, which is unacceptable. Some customers have also mentioned that the staff is not very helpful and can be uncooperative. The prices are not bad considering the location, but the quality of service is not good. The robotic parking system is innovative, but it seems to have its issues with maintenance and reliability. There is one major issue that stands out, which is the lack of transparency and communication from the staff about the waiting times and any issues that may arise. They also seem to be unwilling to listen to customer feedback and concerns, which is not good for a business. Overall, this parking location is not very reliable and not worth the hassle.