This business has received mixed reviews. While some customers have had a positive experience, others have reported issues with cancellations and lack of empathy. The business seems to have a wheelchair-accessible parking lot and entrance, which is a plus. However, the prices are considered high by some customers. On the other hand, the business has been praised for its ideal location for leaving caravans. It's worth noting that the business has had some issues with customer service, particularly in cases of cancellations due to vehicle breakdowns. In one case, a customer was left without a caravan and had to cancel their entire trip. The business has responded to these complaints, stating that they have taken steps to find solutions and have apologized for the inconvenience. However, some customers have felt that the business has not taken enough responsibility for the issues and has not shown enough empathy. Overall, this business seems to be average in terms of quality and pricing, but has room for improvement in terms of customer service and empathy. One major issue that stands out is the lack of alternatives offered to customers when cancellations occur, leaving them stranded.