Madrid
Opel Autotodo
1.40
1.40
Overview
Autotodo S.L. is a company created in 1951 dedicated to the sale and repair of automobiles. Since 1983 it is named official Opel dealer after being acquired by the Grupo Itra, one of the main family businesses in Madrid. Currently, it continues its work as the Official Workshop of the Opel brand.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Mechanic
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Overall
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This location has a comprehensive range of services, including car sales, repair, and maintenance. The team provides various amenities, such as restrooms and mechanics, and the site is wheelchair accessible. However, the inconsistent service quality is a major concern, as highlighted in several negative reviews. Some customers experienced long wait times, unhelpful staff, and unexpected additional charges. Others reported receiving poor workmanship, with some even claiming to have been overcharged for unnecessary repairs. The company's response to these issues is to ask customers to send a formal complaint via email, which can lead to further frustration. Despite the good working hours, the overall experience can be unpredictable, making it challenging for customers to rely on this location for their car-related needs.
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