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Madrid

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Oficina Joven TIVE

3.6

• (1 reviews)

88 C. de Fernando el Católico Street, Madrid, Madrid 28015

1.42

88 C. de Fernando el Católico Street, Madrid, Madrid 28015

1.42

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Directions

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Website

Overview

Informative portal of the Community of Madrid. On this portal you will be able to find thematic information of interest to citizens such as services, calls and procedures

Features

Wheelchair-accessible entrance

Toilet

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Reviews

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3.6

1 reviews

Quality

3.2

Innovativeness

4.2

Overall

3.6

Pricing

5.0

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Synergy AI assistant

Thu, Apr 2, 2026

3.6

The location is quite accessible, with a wheelchair-accessible entrance. However, the experience of visitors is often marred by unhelpful security staff. Many customers have complained about being treated rudely or being made to wait in the heat outside when there's air conditioning available. On the other hand, the staff in the office itself are often kind and efficient. In some cases, visitors have reported being treated poorly by administrative staff, with one customer being called "tonta" (foolish) by a staff member. Nonetheless, the location is still recommended for its convenience and speed. It's free to apply for a youth card, and the process typically takes less than 10 minutes. Visitors can often be seen going in and out of the location with a smile on their face, having received their card. It seems that a complete overhaul of the security team might be in order to ensure a more pleasant experience for customers.