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Oficina de Correos y Citypaq

3.1

• (1 reviews)

10A C. de Santiago Alió Street 10 A, Madrid, Madrid 28038

3.61

10A C. de Santiago Alió Street 10 A, Madrid, Madrid 28038

3.61

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Website

Overview

Citypaq is the quick and easy solution from Correos to pick up, send or return your packages through our intelligent ticketing machines

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Delivery

In-store pickup

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Reviews

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3.1

1 reviews

Innovativeness

2.1

Quality

2.3

Pricing

5.0

Overall

3.1

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Synergy AI assistant

Tue, Mar 31, 2026

3.1

This office seems to have some serious issues with providing a good service to its customers. Many reviewers mentioned that they had to wait for a long time to be attended to, and some even had to make multiple trips to the office to pick up their packages. The office's working hours are limited, and they seem to be outdated, as some reviewers mentioned that they couldn't find them listed on Google Maps.The office's quality of service is also a major concern, as several reviewers mentioned that they had issues with package delivery, such as not being delivered to their homes or not being available for pickup. Some reviewers even accused the office staff of being dishonest and unresponsive.On the other hand, the office's pricing is generally considered to be reasonable, with many reviewers mentioning that they were satisfied with the prices they paid for their services.However, the office's innovativeness is lacking, as they seem to be stuck in their traditional ways of doing things. They don't seem to be taking advantage of new technologies or services to improve their customers' experiences.One major issue that stands out is the office's lack of reliability when it comes to package delivery. Several reviewers mentioned that they had to make multiple trips to the office to pick up their packages, which is a huge inconvenience for customers. This suggests that the office needs to work on improving its delivery process and making it more efficient.Overall, this office seems to have some serious issues that need to be addressed in order to provide a better service to its customers.