Madrid
Oficina de Correos
4.30
4.30
Overview
Citypaq is the quick and easy solution from Correos to pick up, send or return your packages through our intelligent ticketing machines
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Delivery
In-store pickup
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
The business location, a post office, has a mixed reputation among customers. Some reviewers praise the friendly and helpful staff, citing excellent service and attention to their needs. Employees like Julio, Lola, Nieves, and Marina are particularly mentioned for their professionalism, kindness, and willingness to assist customers. However, there are also several negative reviews highlighting issues with customer service. A few customers reported difficulty in getting packages or experiencing long wait times. One reviewer had a particularly disturbing experience, accusing staff of being racist and improperly handling a package. The business's efficiency and speed in handling tasks vary, with some customers expressing satisfaction with the process and others encountering problems. Overall, the business has room for improvement, particularly in ensuring consistent customer service and resolving issues promptly.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Contact business
1
