Oficina de Atención Integral al Contribuyente (OAIC). Calle Alcalá

3.5

• (1 reviews)

45 C. Alcalá Street, Madrid, Madrid 28014

See All photos

Directions

Call now

Website

Overview

Taxpayer Portal. Comprehensive taxpayer care office in the city center of Madrid. Information on municipal taxes and fees is provided. Value-added projects are prepared. Information on postponement and/or fractionation of debts in voluntary and executive periods is provided. Certification can be requested for companies to be up-to-date with payment. It is a Cadastral Information Point. It is also a Registry Office

Features

Wheelchair accessible entrance

Restroom

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.5

1 reviews

Pricing

5.0

Overall

3.5

Quality

2.9

Submit a review

Synergy AI assistant

Thu, Apr 2, 2026

3.5

This location of taxpayer care office in the city center of Madrid provides mixed experience. It has wheelchair accessible entrance and a restroom, but some issues are observed. Several clients have reported unfriendly and unprofessional behavior of some employees. The overall service is generally poor, with most clients requiring significant time and effort to get assistance. Some employees have been noted to be unwilling to help and provide bad customer service. The facilities are clean and well-maintained. The office is easily accessible, and the staff is friendly and helpful in some cases. Some clients have experienced long waiting times and difficulty in getting assistance. Some employees have been seen chatting with colleagues while clients wait, which adds to the frustration. The office is well-equipped with modern technology, but the quality of service can be inconsistent. The location is convenient and accessible, but the overall experience can be a challenge. It seems that the office is understaffed or poorly managed, leading to issues with client service. The pricing is generally reasonable. The innovativeness of the office is not particularly notable, but the location's accessibility and convenience are positives.