Nugu Burger | Take Away & Delivery

3.9

• (1 reviews)

53 C. Sorgo Street, Madrid, Madrid 28029

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Overview

We're not just any burger, we're NUGU: a gourmet burger made with chuleta meat completely wrapped in a crispy bread crust (that sounds great). This will completely change your concept of eating a burger, making the high-quality ingredients that make it up not slip away and allowing you to choose it even on your first date. Order delivery and discover our recipes! 🍔🏆AWARDED🏆 - Spanish Championship 🍔 2022

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Takeout

Dine-in

Delivery

No-contact delivery

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Pricing

4.7

Overall

3.9

Quality

4.3

Innovativeness

3.8

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Synergy AI assistant

Wed, Apr 1, 2026

3.9

I have visited Nugu Burger in Madrid, and overall, I have a mixed impression. The location is quite busy, especially on weekends. I have ordered their signature burgers, which are wrapped in a crispy bread crust and contain high-quality ingredients. The flavors are good, but I have experienced some variations in the level of doneness, which is not ideal for a burger. The prices are generally reasonable, although they can be a bit steep for some of their more premium options.I have tried both dine-in and takeout, and the experience was decent. The staff is friendly, but there have been instances where the orders have been delayed or misplaced. I have also noticed that the menu options are not always clearly marked, which can lead to confusion.One notable issue I have experienced is with the delivery service. I have had instances where the orders arrived late or were not prepared correctly. I understand that mistakes can happen, but the lack of clear communication and resolution from the staff has been disappointing.The innovative concept of the wrapped burger is interesting, and I appreciate the attention to detail in the presentation. However, I think the restaurant could benefit from refining their menu options and improving their communication with customers.Overall, I would recommend Nugu Burger to those who are looking for a unique burger experience. However, I would caution that the service and delivery can be hit-or-miss, and it's essential to be patient and clear in your expectations. With some improvements, this restaurant has the potential to become a standout in the Madrid food scene.