This business has been around for over 40 years, which suggests a high level of quality in the products and services they offer. They have a wide range of products, including building materials, bathroom supplies, and more, which is a testament to their innovativeness. However, some customers have reported issues with the service they receive, particularly when it comes to getting a quote for a project.The business has a convenient location and offers various payment options, including credit cards, NFC mobile payments, and debit cards. They also offer same-day delivery and delivery services, which can be a huge advantage for customers. However, some customers have reported issues with the staff's attitude and behavior, with some feeling like they're being treated poorly or like they're not important.It's worth noting that the business has a good reputation overall, with an average rating of 4.1 stars. However, it's clear that there are some issues that need to be addressed in order to improve the overall customer experience. The business could benefit from providing better training to their staff on how to handle customer interactions and provide excellent service.One major issue that has been reported is the attitude of some staff members, who can be perceived as unfriendly or dismissive. For example, one customer reported being treated poorly by a staff member who seemed put off by their presence. This can be a major turn-off for customers and can lead to negative reviews.Overall, this business has a lot to offer, but it needs to work on improving its customer service in order to provide a better experience for its customers. With some changes to their staff training and customer service policies, they could easily become a five-star business.