Madrid
Nissan | Caetano Reicomsa
7.45
7.45
Overview
We are Caetano Reicomsa, official Nissan dealership. You’ll find us at C. Aragoneses, 18, 28108 Alcobendas, Madrid. We offer official sales service for new and used vehicles, mechanics workshop, bodywork and spare parts. We have the exclusive Nissan Promesa Cliente service. Visit our facilities and you’ll find the different offers and novelties we have. Get advice on hybrid, electric, SUV, Crossovers, etc. vehicles. And discover our new technologies: e-Power and e-4orce.
Features
Credit cards
Debit cards
NFC mobile payments
Used goods
Wheelchair-accessible entrance
Wheelchair-accessible car park
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Overall
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Caetano Reicomsa, official Nissan dealership, is a one-stop shop for all your automotive needs. They offer official sales service for new and used vehicles, mechanics workshop, bodywork, and spare parts. The staff is friendly and professional, with many customers praising their excellent service and attention to detail. Some reviewers have noted that the prices are very competitive, which is a significant advantage for customers. However, there have been some issues with communication and follow-up after the sale, which has left some customers feeling frustrated.One reviewer had a particularly poor experience, reporting a series of issues with their car's maintenance and repairs, including a vibrating direction and a lack of communication from the service team. Another reviewer was unhappy with the change in policy regarding coche de cortesía (courtesy car) and felt that the company had become less customer-focused over time.On the other hand, many reviewers have praised the staff, particularly Andrés, Alexandra, and Sergio, for their exceptional service and professionalism. They have also noted that the facilities are modern and well-equipped, making it a pleasure to visit the dealership.While there have been some issues with the service team's communication and follow-up, the overall experience at Caetano Reicomsa is generally positive. The dealership's commitment to quality and customer satisfaction is evident in the many glowing reviews from satisfied customers.However, the lack of attention to detail and the occasional miscommunication can be frustrating for customers. Additionally, some reviewers have noted that the dealership's focus on sales can sometimes lead to a lack of attention to the customer's needs.Overall, Caetano Reicomsa is a solid choice for anyone in the market for a new or used Nissan vehicle. While there are some areas for improvement, the dealership's commitment to quality and customer satisfaction is evident, and the staff is generally friendly and professional.However, the issue with the service team's communication and follow-up is a major concern, and the dealership needs to take steps to address this issue in order to provide a more seamless and satisfying experience for customers.The one issue to highlight is the lack of attention to detail and the occasional miscommunication with the service team, which can lead to frustration for customers.
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