The Natura store is located in the Gran Plaza 2 shopping center and offers a wide range of products, including clothing, accessories, gifts, and home items. The store has a wheelchair-accessible entrance and parking lot, making it accessible for people with disabilities. They also offer in-store shopping, pickup, and delivery services.The store's description mentions that they offer "novelties" and products that bring a smile to the world. However, the quality of the products seems to be inconsistent, with some customers complaining about low-quality items.Pricing seems to be on the higher side, but some customers have found the products to be worth the price. The store's innovativeness is a strong point, with a wide range of products and a unique shopping experience.Some customers have had positive experiences with the store's staff, describing them as friendly and helpful. However, others have reported poor customer service, with some employees being rude and unhelpful.Overall, the Natura store is a good option for those looking for a unique shopping experience and a wide range of products. However, customers should be prepared for inconsistent quality and potentially poor customer service.The main issue with the store is the inconsistent quality of the products, with some customers reporting low-quality items. This can be frustrating for customers who are looking for high-quality products.It's worth noting that the store has a 4.3-star rating on third-party review platforms, which suggests that the store's strengths outweigh its weaknesses. However, individual experiences may vary, and customers should be prepared for potential issues.