This location has a relatively high overall score, but there are some mixed reviews. The innovativeness of the business is one of the strong points, but the quality of the service seems to be inconsistent. Some customers have had good experiences with the staff and the properties, while others have reported issues with the apartments and the service.The business seems to be well-organized and professional, with a clear structure and multiple departments. They offer a wide range of services, including holiday, executive, and conventional rentals. However, some customers have reported problems with the communication and the contract.One of the major concerns is the handling of deposits and fees. Some customers have reported being charged extra fees without clear explanation, and others have had trouble getting their deposits back after moving out. This has led to some negative reviews and a sense of mistrust among some customers.Despite these issues, the business has a good reputation overall, and many customers have had positive experiences. The staff is generally friendly and helpful, and the properties are well-maintained. However, it's essential to be aware of the potential issues and to carefully read the contract and understand the terms before booking.Overall, this location is a decent choice for those looking for a place to stay in Madrid, but it's crucial to be cautious and do your research before making a decision.