Madrid
Musa & Elite - Barrio del Pilar
4.21
4.21
Overview
Healthy hair salon in Madrid
Features
Credit cards
Debit cards
NFC mobile payments
Appointments recommended
Toilet
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Innovativeness
Overall
Quality
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The business is generally well-rated, with an overall score of 4.2. The quality of the services is a bit lower, but still satisfactory with a score of 3.8. The pricing is excellent, with a score of 5.0, which suggests that the business offers good value for money. The innovativeness of the business is also notable, with a score of 4.2, indicating that it is willing to try new things and improve its services.The business is a healthy hair salon in Madrid, offering a wide range of services, including haircuts, color treatments, and hair extensions. The staff is professional and friendly, with many clients praising the excellent service they received. The salon also uses high-quality products and has a relaxing and welcoming atmosphere.One client had a bad experience, waiting an hour and a half for their appointment, and was unhappy with the service they received. However, the business responded promptly and apologized for the inconvenience. Another client was unhappy with the color treatment they received and felt that the service was not worth the price.Overall, the business is a good option for those looking for a high-quality hair salon in Madrid, but it may not be suitable for those with tight schedules or high expectations. The pricing is excellent, and the staff is friendly and professional. However, the business may need to work on improving its communication and customer service to prevent similar issues in the future.The business has a strong online presence, with many positive reviews on various platforms. The staff is responsive and friendly, and the business is willing to listen to feedback and make changes to improve its services. The salon is also convenient, with a wide range of services and a welcoming atmosphere.Some clients have praised the business for its innovative approach to hair care, using natural and organic products and offering a range of treatments and services. Others have appreciated the friendly and professional staff, who take the time to understand their needs and provide personalized advice and service.Overall, the business is a good option for those looking for a high-quality hair salon in Madrid, with excellent pricing and a wide range of services. However, it may not be suitable for those with high expectations or tight schedules. With some improvement in communication and customer service, the business has the potential to become even better.
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