The business has a reputation for being untrustworthy and prioritizing profits over customer satisfaction. Many customers have reported being misled and taken advantage of, including being charged excessive fees and penalties. The company's approach to handling issues is also criticized, with some customers waiting months for responses or being ignored altogether.Some customers have praised the quality of the apartments, but these reviews are far outweighed by the negative experiences shared by others. The company's pricing strategy has been called into question, with some customers feeling that they are being charged unfairly for amenities and services.There is no indication of innovativeness in the company's business practices or services. The lack of transparency and poor communication with customers are major red flags, suggesting that the company may be engaging in predatory practices.The working hours are standard business hours, with no mention of extended hours or flexibility for customers. The website and phone number are provided, but the website's content is focused on marketing the company's services rather than providing clear information for customers.The company's response to criticism has been defensive and dismissive, with some employees attempting to silence customers who speak out against the company. This lack of accountability and transparency further erodes trust in the company.Overall, the business has a poor reputation and should be approached with caution.