Municipal District of Chamartín

3.3

• (1 reviews)

142 Calle del Príncipe de Vergara Street, Madrid, Madrid 28002

2.36

142 Calle del Príncipe de Vergara Street, Madrid, Madrid 28002

2.36

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Features

Wheelchair-accessible entrance

Wheelchair-accessible car park

Toilet

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Reviews

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3.3

1 reviews

Overall

3.3

Quality

2.4

Pricing

5.0

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Synergy AI assistant

Thu, Apr 2, 2026

3.3

The overall experience at this government office is mediocre. The quality of service is subpar, with many customers reporting rude and unhelpful staff. Despite having good working hours, the office is open from 08:30 to 17:00 on weekdays, which might not be suitable for everyone.One of the major issues is the inconsistent quality of service. Some customers have reported receiving excellent service, while others have been treated poorly by specific staff members. The office seems to be plagued by a few problematic employees who are unhelpful and uncooperative.The office has a wheelchair-accessible entrance and car park, making it accessible for people with disabilities. However, the interior layout and amenities might be a bit outdated, which could be improved.A few customers have also reported issues with the staff's attitude, with some employees seeming uninterested in helping or even being rude. This has led to long waiting times and frustration for customers trying to complete their transactions.Despite these issues, some customers have praised the office's efficiency and friendliness. However, these positive experiences seem to be the exception rather than the rule.The only positive aspect of this office is its pricing, which seems to be reasonable and fair. However, this is not enough to make up for the poor quality of service and the inconsistent experience.Overall, this office needs to work on improving its staff's attitude and providing a more consistent level of service to its customers.