The experience of clients varies depending on the staff of this moving company. Many customers have received professional and respectful treatment, with quick and careful packing. On the other hand, some clients have been left with damaged property and a bad impression, citing a lack of care and a negative attitude from the staff. The company has a wide range of services, including on-site services, online estimates, and online appointments, making it a convenient option for many customers. However, the quality of service seems to be inconsistent, and some clients have reported issues with responsiveness and professionalism. Despite this, the company's prices are generally considered fair, which may be a deciding factor for some customers. The company has also taken steps to make itself more welcoming to diverse clients, identifying as women-owned and LGBTQ+ friendly. Unfortunately, there have been reports of theft and questionable business practices, which are major red flags for potential customers. Overall, the company's inconsistent quality and staff behavior make it a riskier choice, but its prices and services may be attractive to some.