Madrid
MRW
9.38
9.38
Overview
The MRW Group was born in 1977. It is the brand of urgent transportation for national and international shipments with the greatest implementation, more than 10,000 people are linked to the brand in over 550 offices and 56 logistics platforms in Andorra, Spain, Gibraltar and Portugal. Providing concrete business solutions for all types of companies and individuals. MRW has been a pioneer in the implementation of e-Commerce and has become a specialist in the sector, as well as in meeting the demand of individual customers.
Features
Wheelchair accessible entrance
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Online appointments
Employs displaced individuals
Offers transportation
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The MRW Group is a large shipping and logistics company with over 550 offices and 56 logistics platforms in several countries. Unfortunately, the experience of many customers is poor. The biggest issue is with communication and delivery. Many customers reported that their packages were not delivered on time, and some even claimed that the company's staff were unhelpful and rude. Some customers also had issues with tracking their packages and receiving notifications about the status of their deliveries.One customer reported that they were told that their package had been delivered, but when they went to collect it, it was not there. Another customer said that they had to wait for several days for their package to arrive, despite being told that it would be delivered on the same day. Some customers also reported that the company's staff were not responsive to their calls and emails, making it difficult to resolve issues.However, there are a few positive reviews from customers who had a good experience with the company. One customer praised the staff at a particular office for being helpful and efficient. Another customer said that they were impressed with the company's ability to deliver a package quickly and efficiently.Despite the positive reviews, the overall experience of many customers is poor. The company's communication and delivery issues are a major concern, and it seems that the company needs to improve its customer service and communication skills to resolve these issues.The company's pricing is generally good, with competitive rates for shipping and logistics services. However, the quality of the service is not always up to par, with many customers reporting issues with delivery and communication. The company's innovativeness is also lacking, with some customers suggesting that the company needs to invest in new technology and processes to improve its services.Overall, the MRW Group is a large and well-established company, but its poor customer service and communication issues are a major concern. While the company's pricing is good, the quality of the service is not always up to par.
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