Ministry of Health, Consumer Affairs and Social Welfare

2.2

• (1 reviews)

18 P.º del Prado Street, Madrid, Madrid 28014

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Directions

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Website

Overview

Front page, Ministry of Health website, Ministry of Health website

Features

Wheelchair-accessible entrance

Toilet

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Reviews

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2.2

1 reviews

Overall

2.2

Quality

2.4

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Synergy AI assistant

Fri, Apr 3, 2026

2.2

The building is situated in a prime location, on the Paseo del Prado Street in Madrid City. The Ministry of Health website describes it as the front page of the organization. The location is easily accessible by wheelchair, which is a plus.However, the working hours, from 09:00 to 17:30 from Monday to Friday, and 09:00 to 14:00 on Saturday, may be a bit restrictive for those who need to visit the office during other times.One of the biggest issues with this location is the quality of service provided. Many clients have reported long waiting times, difficulties in getting appointments, and a general sense of bureaucracy that makes it hard to get the help they need.The office's parking and accessibility for people with disabilities are decent, with a toilet available on site.The office has a rather old-fashioned and dated design, which might not be the most welcoming or modern.It's worth noting that the Ministry of Health and Consumer Affairs and Social Welfare seem to be co-branded, which could indicate a broader scope of services.Clients have reported that the office does not answer phone calls, despite being paid by the government. They have also criticized the long waiting times for appointments and the general feeling of disorganization within the office.There are many unhappy clients who are extremely dissatisfied with the service they received from this location. Some have expressed their disappointment with the way the office handles appointments and the general atmosphere of the building. The office has a lot of space, with over 50,000 square meters of office space, but it seems that the staff is not using it efficiently.Some people have expressed surprise that the office is so poorly managed, given the importance of the Ministry of Health. Others have criticized the office's lack of concern for the well-being of its clients.Unfortunately, this location seems to have a lot of issues that need to be addressed, such as a lack of effective management and a general sense of disorganization.