Madrid
MINI BYmyCAR Madrid
6.01
6.01
Overview
BYmyCAR Madrid Las Tablas schedule. Direct Reception and After-Sales: Monday to Friday, 7:00 AM to 9:00 PM. Boutique: Monday to Friday, 10:30 AM to 2:00 PM and 4:30 PM to 8:00 PM. New Vehicle Commercial: Monday to Friday, 9:30 AM to 8:00 PM; Used Vehicle Commercial: 9:30 AM to 2:00 PM and 4:30 PM to 8:00 PM. Spare Parts: Monday to Friday, 9:00 AM to 6:00 PM. BMW Motorrad - Commercial: 9:30 AM to 8:00 PM. BMW Motorrad - Workshop Reception: 8:00 AM to 6:00 PM. SATURDAYS AUGUST 2025: CLOSED.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Oil change
Used goods
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The location under review is a used car dealership that also offers car repair and maintenance services, as well as selling new and used vehicles. The business has a wide range of services, including direct reception and after-sales, a boutique, new vehicle commercial, used vehicle commercial, spare parts, and BMW Motorrad services. The location is wheelchair accessible and accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.The business has a 4.1-star rating overall, indicating a generally positive experience for customers. The quality of the business is 3.4 out of 5 stars, suggesting that some customers have had issues with the quality of the services or products offered. However, the pricing is 4.7 out of 5 stars, indicating that customers are generally satisfied with the cost of the services and products.The innovativeness of the business is 4.3 out of 5 stars, suggesting that the business is making an effort to stay up-to-date with the latest technologies and services. The business is listed as "wheelchair accessible entrance" on its website, which suggests that it has made an effort to provide accessible services for customers with disabilities.One issue that was mentioned in the reviews is the difficulty in getting in touch with the recambios department, with one customer waiting on hold for 20 minutes before giving up. Another issue mentioned is the slow service and high costs, with one customer complaining about having to wait 2 months for a routine service and being charged 2300€ for a repair that was not completed correctly.Overall, the business seems to have a good reputation and a wide range of services, but there are some issues that need to be addressed in terms of customer service and quality of service.The staff is generally friendly and helpful, with several customers praising the service they received from individual staff members, such as Sergio Sastre, Sergio Amaro, and Andrés. However, there are some negative reviews about the service and treatment received from other staff members.The business is open Monday to Friday from 9:30 AM to 8:00 PM, with varying hours for different departments. The business is closed on Saturdays and Sundays.The website of the business is easy to navigate and provides a wide range of information about the services and products offered. The business has a strong social media presence and encourages customers to share their experiences on review platforms.Overall, the business seems to be a good option for customers looking for a wide range of services and products, but there are some issues that need to be addressed in terms of customer service and quality of service.
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