Madrid
MINI AutoPremier
4.65
4.65
Overview
Official MINI dealership
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Innovativeness
Overall
Quality
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The location appears to be a reputable dealership for MINI vehicles, with a strong focus on customer service and quality. The staff, including Daniel, Ivan, and Javier, have received positive feedback from multiple clients, with many praising their professionalism, friendliness, and helpfulness. Clients have also appreciated the convenient working hours, including extended hours on weekdays and Saturday mornings.However, there have been some issues with communication and delays, particularly with regards to scheduling and resolving problems. Some clients have reported difficulty in getting their vehicles serviced or repaired, with some even experiencing delays of up to 2 months. This may be due to the high volume of vehicles being serviced, but it is still an area that requires improvement.The location is well-equipped with modern facilities and offers various payment options, including NFC mobile payments, debit cards, and credit cards. The accessibility features, such as wheelchair-accessible parking and entrance, are also a positive aspect of the location.Overall, while there are some areas for improvement, the dealership appears to be committed to providing good customer service and quality repairs. With a bit more attention to communication and scheduling, this location could reach its full potential. The main issue to be addressed is related to the reliability and communication of the dealership, where sometimes clients have experienced delays or misunderstandings.
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