Madrid
Miguel Ruano pharmacy
11.04
11.04
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This location has a strong reputation among customers, with many praising the friendly and professional staff. The working hours are convenient, with extended hours until 21:30 from Monday to Friday. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. However, some customers have expressed disappointment with the staff's behavior, with a few mentioning being treated poorly or having issues resolved.Despite this, the majority of customers have reported having a great experience, with many highlighting the helpfulness and kindness of the staff. Some customers have specifically mentioned being impressed by the attention given to them, with one customer praising the staff's willingness to go above and beyond to help.One issue that stands out is that the business may not always prioritize customer needs, as highlighted by a customer who was turned away with a sick child and was told to find another pharmacy. This incident has not been an isolated case, with a few other customers also reporting similar experiences.Overall, the business seems to excel in terms of quality, with many customers praising the knowledgeable and helpful staff. However, there is room for improvement in terms of pricing and innovativeness, as some customers have expressed concerns about the prices and the business's willingness to adapt to changing customer needs.
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