Madrid
Midas MADRID/Gran vía de Hortaleza
4.66
4.66
Overview
Midas Hortaleza is a specialized mechanical workshop for car repair and maintenance. It offers services such as oil and filter change, brake pads, belts, batteries, brakes, shock absorbers and general mechanical operations. Their professionals also manage tire changes and puncture repairs, as well as wheel alignment and steering. The center performs the Official Review, preserving the official manufacturer's guarantee, and performs safety checks at no cost. Midas provides its customers with a free hybrid replacement car (subject to availability), online booking and ITV service. The workshop offers financing options for 3, 4, 6, 10 or 12 months.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Appointments recommended
Appointment required
Oil change
Mechanic
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This mechanical workshop is known for its wide range of services, including oil and filter change, brake pads, belts, batteries, brakes, shock absorbers, and general mechanical operations. The staff is professional and courteous, often going the extra mile to ensure customer satisfaction. One reviewer noted that the staff was exceptional and provided a great experience. Another reviewer praised the workshop's professionalism and kindness, mentioning that they even offered to repair their vehicle for free.However, there have been some issues reported. One reviewer mentioned that the staff was not very friendly and that there was a lack of communication about the repair. Another reviewer reported being treated with disdain and being told that they couldn't repair the vehicle at the requested time. Despite these issues, the workshop has a high overall rating and is recommended by many customers.It's worth noting that the workshop offers a range of financing options, including payments in installments, which may be a convenient option for some customers. Additionally, the workshop has a free hybrid replacement car service, which can be a useful perk for customers. Overall, this mechanical workshop seems to be a reliable and trustworthy option for car repairs and maintenance.The only issue that has been reported is the lack of communication and friendly service from some staff members. This is a minor issue, but it's something that the workshop should address in order to provide the best possible experience for their customers.
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