I visited Medivet Sur Vallecas veterinary clinic, and overall, I had a decent experience. The quality of care was good, with a team of knowledgeable and caring veterinarians. However, the pricing was a bit steep, but I suppose you get what you pay for. The clinic's innovativeness was also commendable, with a good mix of traditional and modern practices.One thing that did bother me was the long wait times, even with a scheduled appointment. I had to wait for about 30 minutes before being seen, which was frustrating, especially considering the nervous state of my pet. The reception staff seemed a bit disorganized, and it would have been nice if they had communicated better about the wait times.On a positive note, the rehabilitation services were excellent, and my pet showed significant improvement after just a few sessions with Natalia. The team's dedication to their work and passion for animal care were evident, and I appreciated their empathetic approach.If I were to return to the clinic, I would hope to see improvements in the reception area and communication with clients. Despite the issues, I would still recommend Medivet Sur Vallecas for their quality care and innovative approaches.Issue: Long wait times and disorganized reception staff.