The business under review has a good overall score, with a rating that indicates a reliable and trustworthy service. The quality of work seems to be good, with many customers expressing satisfaction with the results of the repairs. The pricing is also considered reasonable, with many customers feeling that they got good value for their money.However, there are some issues with the business. The innovativeness score is missing, but it's likely that the business could benefit from more creative and modern solutions to the problems they're trying to solve.Some customers have reported issues with communication and follow-up after the repair, with one customer even going so far as to accuse the business of being dishonest and unprofessional. These issues are a concern and need to be addressed.On a positive note, many customers have reported being very satisfied with the work done by the business, with some even going so far as to say that they were treated with kindness and respect by the staff. The business is also LGBTQ+ friendly and has a transgender safe space, which is a great asset.Overall, while there are some issues with the business, it seems to be a reliable and trustworthy service that is worth considering for your needs. However, it's essential to be aware of the potential issues and to communicate clearly with the business to ensure that you get the best possible service.It's also worth noting that the business seems to have a good emergency response system, with many customers reporting that the staff were able to respond quickly and efficiently to their needs.The address of the business is easy to find, and the phone number and website link are also available. The working hours are standard and do not seem to be an issue for most customers.