The location has an excellent overall rating. The staff is very professional, friendly, and attentive. Most clients have reported positive experiences, with some even going as far as to say that the staff is the "delicia de persona" and that they have been given a "trato magnífico". Most clients have been very satisfied with the service, and some have even gone as far as to say that it is the "mejor oficina de Mapfre en la que he estado". The staff is very knowledgeable and helpful, with some clients even mentioning that they have been able to resolve their issues in a very efficient manner. Some clients have mentioned that they have been able to get a very good deal on their insurance policies, and that the staff has been very helpful in explaining the different options available. However, there is one issue that has been raised by a client, who mentioned that the prices of the insurance policies have been increased indiscriminately, and that they have had to go to a competitor to get a better deal.