This business location has a mixed reputation among customers. Some have praised the quality of the tools and the friendly service, while others have expressed disappointment with the poor attention to detail, the lack of interest in improving products and customer service, and the unprofessional behavior of some employees. The business seems to have a policy of pushing expensive and low-quality products, which has led to customer dissatisfaction. The issues with product durability and the lack of effective post-sales support are also a concern. Despite the effort to improve the experience, there are still significant issues that need to be addressed.The business is open during regular working hours from Monday to Friday, but it is not open on weekends. The working hours are Monday to Friday from 8:00 AM to 2:00 PM and 3:00 PM to 5:30 PM. There is no option to purchase products online or through a call center.Overall, customers have had a mixed experience with this business, and it seems that there are some significant issues that need to be addressed to improve customer satisfaction.