Madrid
Maestranza Medical Center
1.66
1.66
Overview
EV MEDICAL is a network of medical centers, with national health coverage, which aims to provide quality service to its patients. EV MEDICAL MAESTRANZA offers high-quality professionals and a wide range of specialties for the care of the entire family.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This location seems to have a lot of issues. The wait times are extremely long, with some patients waiting over an hour or even multiple hours for their appointments. The staff seems to be overwhelmed and disorganized, with some patients even being told that they have to wait for their appointment because the doctor is running late. Some patients have also reported receiving poor treatment and being spoken to in a rude or condescending manner by the staff. The location seems to prioritize speed over quality, with some patients being seen quickly but not thoroughly. Additionally, the location seems to have a lot of problems with communication, with some patients being told that their doctor is not available or that they have to wait for their appointment even though they arrived on time.The only issue that is not present is the pricing, which seems to be acceptable, but it does not seem to be a strong point of this location.There are many negative comments from patients, but there is also one positive comment, which suggests that some patients have had good experiences here.
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