Madrid
Madrid Open University
21.47
21.47
Overview
The Universidad a Distancia de Madrid (UDIMA) is an official university, which began its activity in 2008 and, together with the Centro de Estudios Financieros, forms the CEF Educational Group. It is the third distance university in Spain and the first whose capital is 100% private. It offers official degrees and master's degrees, own titles and doctorates. Its methodology is online and its competitive advantage is the closeness of student-teacher-university through new technologies: virtual campus, telephone tutorials, online classes, on-site campus and much more.UDIMA, The closest online University.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business under review is the Universidad a Distancia de Madrid (UDIMA), a private university offering official degrees and master's degrees through online methodologies. The university has a competitive advantage in student-teacher-university closeness through new technologies. The business operates from Building 15, A-6 Street, Collado Villalba City, with working hours from Monday to Friday, 9:00 to 19:00.From the provided information, it is evident that UDIMA values student support and feedback, as seen in the responses to client comments. The university aims to provide a close, professional, and committed experience from the first moment, as mentioned in several responses.There are some reported issues with the university's services, such as difficulty in obtaining information about programs, inconvenient phone handling, and sometimes unsatisfactory treatment by administrative staff. These issues might be addressed by improving the information provision process and training staff to provide better customer service.Generally, the experience at UDIMA seems to be satisfactory for most clients, with many praising the university's quality, flexibility, and support. Some clients appreciate the personal attention and help they received from staff members, such as María Jesús Márquez Quintana. Others value the university's economic aspect and the amount of information provided to students.A client reported a disappointing experience due to the university's shortcomings in providing official documents, but the issue was acknowledged and an invitation to solve the problem was extended.It is worth noting that some comments highlight the university's responsiveness and dedication to addressing client concerns, which is an important aspect of providing good customer service.
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