This location seems to be a well-established and reputable real estate agency, with a strong focus on customer satisfaction. The agency's commitment to quality and honesty is evident in the positive feedback from clients, who praise the professionalism, efficiency, and personalized service of the staff. The agency's working hours are also convenient, with extended hours on weekdays and Saturday mornings.However, one notable issue is the customer service received by a client who was contacted about a property listing. The client reported being treated poorly over the phone, with a lack of education, professionalism, and confidence from the representative. This isolated incident suggests that there may be some inconsistencies in the agency's customer service.Despite this, the agency's strong overall rating and numerous glowing reviews suggest that this is an exception rather than the rule. The agency's LGBTQ+ friendly and transgender safe space designations are also a positive feature, indicating a welcoming and inclusive environment for diverse clients. The free street parking and gender-neutral toilets are also convenient amenities for visitors.