Madrid
Mademol
12.58
12.58
Overview
We are a company specialized in the production and transformation of natural stones; marbles, granites and slates, as well as other materials such as porcelain, quartz or Krion.We stand out for not making large series since our added value is the production of products made to measure according to the specifications required by our clients, obtaining as a result unique works.We have a large warehouse with a wide variety of national and imported materials to choose from and provide service to our clients.Along our trajectory, more than 30 years of experience in the sector producing products made to measure, we have evolved technologically to give the best final finish, incorporating machines
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to be a reliable option for those seeking a wide range of natural stone products. The company's ability to produce made-to-measure items is a notable advantage, providing clients with unique works tailored to their specific requirements. However, the quality of the materials and workmanship has raised some concerns, with a few clients mentioning subpar results. On the other hand, the pricing is generally considered reasonable, and the company's willingness to innovate and incorporate new technologies is commendable.The company's professionalism and attentiveness to clients have been consistently praised by reviewers, with many mentioning positive interactions with staff members such as Sonia and Carmen. However, there have been some instances of poor customer service, including one reviewer's claim of being treated poorly due to the staff's apparent lack of interest. The company's responsiveness to customer complaints has also been mixed, with some owners responding promptly and apologetically, while others have been accused of being dismissive or defensive.The location's accessibility and working hours are also worth noting, with a wheelchair-accessible parking lot and entrance, and extended hours on weekdays. However, it's worth mentioning that the company has a tendency to prioritize its own convenience over that of its clients, as seen in one reviewer's complaint about being told to leave so the staff could go for a break.Overall, while Mademol has its strengths and weaknesses, it remains a solid choice for those in need of natural stone products and services. As with any business, it's essential to do your research and weigh the pros and cons before making a decision.
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