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Lucitur Transportes

4.1

• (1 reviews)

13 C. Estrategia Street, Getafe, Madrid 28906

6.51

13 C. Estrategia Street, Getafe, Madrid 28906

6.51

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Directions

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Website

Overview

Passenger transport, all types of services and capacities

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Photos & videos

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Reviews

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4.1

1 reviews

Overall

4.1

Quality

3.3

Pricing

4.8

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Synergy AI assistant

Sat, Apr 4, 2026

4.1

The location is a passenger transport service that offers various services and capacities. It's located in a convenient area with a wheelchair-accessible entrance and parking lot. The business is open from Monday to Friday, but it's closed on weekends. The staff is mostly professional, but there have been some complaints about communication and punctuality issues.Some clients have reported positive experiences, praising the staff's flexibility, politeness, and the overall quality of service. They also appreciate the competitive prices and good communication before and during the trips. However, there have been some complaints about poor communication, delayed departures, and unprofessional conductors.One major issue is the lack of punctuality, with some clients waiting for extended periods due to delayed departures. This has led to some clients feeling abandoned and unattended to. Additionally, there have been reports of inconsistent service quality, with some clients experiencing issues with air conditioning and cleanliness on board.The business has a strong commitment to serving the LGBTQ+ community, with a safe space and a welcoming atmosphere for all clients. The staff seems to be generally well-trained and experienced, but there is room for improvement in terms of communication and customer service.Overall, the location is a decent option for those looking for a passenger transport service, but it's essential to be aware of the potential issues with punctuality and service quality. With some improvements in these areas, the business could provide a more consistent and satisfying experience for its clients.