This store seems to be a pleasant place to visit, but there are some issues that need to be addressed. The staff can be quite unfriendly, as mentioned in several reviews. Some customers have experienced poor service, being ignored by staff or not receiving the service they requested. This is particularly disappointing given the high prices charged. On the other hand, the store offers a wide range of high-quality chocolate products, including exclusive Lindor chocolates and other creations by Lindt's master chocolatiers. However, the prices are often considered steep, and some customers have reported finding similar products at lower prices elsewhere. Overall, while this store has some great qualities, it falls short in terms of customer service and value for money.