Madrid
Led Planet
10.24
10.24
Overview
LED Lighting Store, electrical installations, electrical management, electricity saving, solar energy
Features
Credit cards
Debit cards
NFC mobile payments
Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Delivery
In-store shopping
Assembly service
Same-day delivery
Batteries
Light bulbs
Repair services
Wheelchair-accessible car park
On-site services
In-store pick-up
Cheques
Installation services
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Innovativeness
Pricing
Overall
Quality
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This location offers a wide range of lighting solutions and electrical services, making it a one-stop-shop for customers. The staff is friendly and welcoming, with a focus on providing excellent customer service. The store is well-organized and easy to navigate, with a variety of products on display.The staff is knowledgeable and happy to answer questions, making it easy for customers to find the right solution for their needs. The prices are competitive, and the quality of the products is high. The store also offers installation and repair services, which is a convenient feature for customers.One of the notable aspects of this location is its commitment to sustainability, with a focus on energy-efficient lighting solutions. The store also offers a recycling program for old light bulbs and batteries, which is a great initiative.However, there was one issue raised by a customer, who felt that the staff was not transparent about the return policy. The customer felt that they were misled about the return policy, which resulted in them being unable to return a product they did not want. The issue was addressed by the owner, who apologized and offered a solution to the customer. Despite this issue, the overall experience of the customers is very positive, with many praising the staff's professionalism and the quality of the products.
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