Madrid
Lácteas del Jarama
18.80
18.80
Overview
Manufacturer of mozzarella, fresh cheese, ricotta, yogurt and more dairy products. Wide range of products for the HORECA channel of national and imported food products. Our own logistics platform and delegations throughout Spain and Portugal.
Features
Credit cards
Wheelchair-accessible car park
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Quality
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This location is a complex entity with multiple functions, including manufacturing, distribution, and catering. However, the overall experience for customers is marred by several issues. The company has received numerous complaints about slow and unorganized unloading procedures, with some customers waiting for hours or even days to unload their goods. This has led to frustration and a negative perception of the company.One of the main issues is the lack of clear communication and organization. Many customers have reported being given incorrect or misleading information about their unloading times, leading to long delays and wasted time. This lack of transparency and accountability has contributed to the company's poor reputation.Furthermore, some customers have expressed dissatisfaction with the quality of the products being sold. While some have praised the taste and freshness of the company's dairy products, others have reported receiving spoiled or subpar goods.Additionally, the company's pricing strategy has been a point of contention for some customers. While some have found the prices to be reasonable, others have felt that they are too high, especially considering the poor service and quality issues.Unfortunately, the company's innovativeness and willingness to adapt to customer needs are also areas for improvement. While some customers have praised the company's efforts to improve its processes and products, others have felt that these efforts have been too slow or ineffective.Overall, this location has the potential to be a valuable resource for customers, but it is marred by several significant issues that need to be addressed. With improved communication, quality control, and customer service, this company could regain the trust and loyalty of its customers.A significant issue that stands out is the long waiting times for unloading goods, which has led to frustration and wasted time for many customers. The company needs to work on streamlining its processes and providing more accurate information to customers to avoid these issues.
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