LABORAL Kutxa Madrid - Manuel Becerra

3.8

• (1 reviews)

12 Pl. de Manuel Becerra Street, Madrid, Madrid 28028

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Overview

We are LABORAL Kutxa, a cooperative bank that works to drive our environment because we believe that there is always another way to do banking, based on commitment. Come to our office in Madrid - Alcalá and get informed about our mortgages, insurance (with Seguros Lagun Aro), savings accounts, pension plans, investment funds, credit cards and loans. You will receive personalized and close treatment to meet your needs. Our customers' opinion has us covered.

Features

Wheelchair-accessible entrance

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Overall

3.8

Pricing

3.9

Quality

3.2

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Synergy AI assistant

Wed, Apr 1, 2026

3.8

This LABORAL Kutxa location offers a range of financial services, including banking, insurance, and loans. The cooperative bank's mission is to drive positive change in its environment through commitment. However, the quality of service has been inconsistent, with some customers experiencing poor treatment and long wait times. While the bank offers competitive pricing, some customers have been dissatisfied with the high commissions and limits on their debit cards. Despite this, the bank's employees are generally friendly and helpful, and some customers have praised their innovative approaches to financial services. However, the bank's overall reputation has been tarnished by negative reviews from customers who have had poor experiences. One customer reported being met with a cold reception and was not greeted with a good morning, while another customer was left waiting for over 30 minutes to be attended to. Despite efforts to address these issues, the bank's reputation remains mixed.