Kiwoko is a pet store located in Alcorcón City, offering a wide range of products for various animals, including dogs, cats, rodents, birds, fish, and reptiles. The store has a 24/7 online presence for home delivery or in-store pickup. They claim to have the best brands and offers, but some customers have reported issues with staff attitude, product quality, and customer service.Some customers have praised the store's product selection, saying it's great for finding everything their pets need. They appreciate the friendly staff, especially Irene, who provided excellent service. Others have recommended the store for its large size, comfortable parking, and pleasant atmosphere.However, some customers have had negative experiences. One customer reported poor customer service, stating that staff members were unfriendly, unhelpful, and seemed uninterested in assisting them. Another customer had issues with the store's online ordering system, which was down for over 30 minutes. Some customers have also complained about the quality of products, with one customer's bird dying shortly after purchase.Overall, Kiwoko seems to have mixed reviews, with some customers praising the store's product selection and staff, while others have had issues with customer service, product quality, and staff attitude. One of the highlighted issues is the quality of products.