Madrid
Kia Retail Madrid
10.62
10.62
Overview
Discover a world of advantagesThere are multiple reasons to buy a Kia - And the list keeps growing. Award-winning design, extraordinary technology across the range, market-leading warranty: take a moment to find out why Kia is unique. And why it's always the right decision.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
In-store shopping
Oil change
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Pricing
Quality
Overall
Innovativeness
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The business location is a multi-functional facility, offering various services related to automotive sales, maintenance, and repair. Its prime location, Building 52, Av. del Moncayo Street, San Sebastián de los Reyes City, suggests a good accessibility for clients. The description of the facility highlights its unique advantages, such as award-winning design and market-leading warranty, which indicates that the business focuses on quality.However, client feedback reveals some inconsistencies in service quality. A client with a long history of purchasing and maintaining their car at the facility was left stranded with a vehicle problem due to lengthy repair times and poor communication. This suggests a lack of commitment to after-sales service, which may have resulted in customer dissatisfaction.On the other hand, many clients have expressed their satisfaction with the business, praising the professional and attentive service provided by the staff, including Fabián, Camilo, Andrés, and others. Some clients have highlighted the helpfulness and courtesy of the staff, such as Nerea and Fabián, who provided detailed explanations of car features and ensured a smooth delivery process.In terms of pricing, the facility appears to offer competitive prices, as one client mentioned that they found the prices to be "perfect." However, this aspect needs to be evaluated further to ensure that the business is not compromising on quality to maintain its pricing strategy.The innovativeness of the business can be inferred from its commitment to using modern technology and practices to provide efficient and high-quality services. The facility's use of NFC mobile payments and debit/credit cards for payments indicates its ability to adapt to modern technological trends.Overall, the business location appears to be a well-established and reputable facility that offers a wide range of services related to automotive sales and maintenance. While it has its limitations and areas for improvement, particularly in terms of after-sales service and communication, the facility has a strong commitment to quality and innovation, as evident from its staff's professionalism and courtesy.
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