business or service...

Madrid

Karola Vera Beauty Boutique

4.7

• (1 reviews)

24 C. de Joaquín María López Street, Madrid, Madrid 28015

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Overview

Karola Vera's interest in aesthetics began at the age of 5, when her father's sister gave her a beautiful doll, which she thought was missing things and had too many others. She cut her hair, put a bow on her, painted her nails, and made up her face in her own way with some school markers. At that moment, she felt so powerful, like she had a magic wand. Today, she knows well what she wants to do, after many years of preparation and training. ''I don't want to change people, I want to enhance their beauty.''

Features

NFC mobile payments

Wheelchair-accessible car park

Wheelchair-accessible toilet

Toilet

Wi-Fi

Credit cards

Identifies as women-owned

LGBTQ+ friendly

Appointments recommended

LGBTQ+ friendly

Identifies as women-owned

Wheelchair-accessible entrance

Transgender safe space

Wheelchair-accessible seating

Debit cards

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Overall

4.7

Quality

4.8

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Synergy AI assistant

Wed, Apr 1, 2026

4.7

Karola Vera's Beauty Boutique is a lovely place to enhance one's beauty, as the owner, Karola, genuinely wants to help people look and feel their best. The business is women-owned and LGBTQ+ friendly, making it an inclusive and welcoming environment. The salon offers a wide range of services, including manicures, pedicures, makeup, and more, and the staff seems to be highly skilled and professional.Unfortunately, there seems to be some issue with the online booking system, as one customer had a reservation cancelled at the last minute without a clear explanation or refund. This led to a negative review and a sense of frustration for the customer. It's understandable that businesses can make mistakes, but how they handle these situations is crucial in maintaining customer trust.The prices at Karola Vera's seem to be on the higher side, but the quality of the services and the expertise of the staff might justify the cost. The salon's attention to detail and commitment to customer satisfaction are evident in the positive reviews, which often mention the staff's kindness, patience, and skill.It's great to see that Karola Vera's is proactive in promoting their business and engaging with customers on social media. The owner's personal touch and dedication to providing excellent service are evident in the way she responds to reviews and feedback.To improve, Karola Vera's could focus on streamlining their online booking process to avoid last-minute cancellations and ensure that customers feel confident in their reservations. With a little more attention to this aspect, the salon could enjoy even more positive reviews and a loyal customer base.