Madrid
Karacol Sport
0.94
0.94
Overview
We are a bike shop and specialized workshop in the center of Madrid with over 30 years of experience. More than 800 square meters of exhibition space in total dedicated to the world of cycling, MTB, Road, Gravel, Urban, Electric with top-level brands like Cube, BH, Mondraker, Berria, Mendiz, KTM, as well as the best Cycling Boutique in Madrid. with brands like Gobik, Castelli, Gore, Sportful, Spiuk, Sidi, Northwave, Shimano..Gaerne, Fizik.. A team of specialists and passionate cyclists at your service to help you with your purchases.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Delivery
In-store pickup
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Quality
Pricing
Overall
Innovativeness
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Karacol is a bike shop and specialized workshop in the center of Madrid with over 30 years of experience. The store has more than 800 square meters of exhibition space dedicated to the world of cycling, offering top-level brands like Cube, BH, Mondraker, and more. The team of specialists and passionate cyclists are available to help with purchases.The store has a wide range of features, including wheelchair accessibility and various payment options such as credit cards, NFC mobile payments, and debit cards. They also offer in-store pickup and delivery services.Despite the positive features, some customers have reported issues with their orders. One customer had their order not sent, but still charged, and another customer had a long wait for their order to be processed.However, most customers have had a positive experience with the store, praising the excellent attention and service from the staff, particularly Mario, who has been credited with resolving issues and providing excellent advice. The store has a wide range of products and offers excellent customer service.One issue that has been reported is the problem with processing orders, which has resulted in delays and frustration for some customers.The store's high pricing may be a drawback for some customers, but the quality of the products and services is generally considered to be high.Overall, Karacol is a well-established bike shop with a wide range of products and excellent customer service, but some issues with order processing may need to be addressed.
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