This government office has a limited working hours, from 9:00 to 14:00, and it seems that some customers have experienced difficulties in getting in touch with them by phone. Unfortunately, several visitors have reported poor quality of service and unfriendly behavior from the staff.The working hours seem to be inconvenient for working people and it's unclear whether they are easily accessible.There's a wheelchair-accessible parking lot and entrance, which is a good sign of accessibility.Some customers have reported a good experience with one of the staff members, Marta, who provided excellent service.However, there are multiple reviews complaining about staff who seem disinterested in helping customers, which makes it a challenging experience for many visitors.It would be good if the office updated its website with the correct working hours and contact information. One issue that stands out is the lack of a clear and convenient working hour schedule, which can be frustrating for those who need to visit the office during working hours.