This dealership is well-located on Glorieta Sta. María de la Cabeza Street in Madrid City, offering an extensive range of new and used cars. The staff is professional and attentive, with many customers praising the excellent service they received. The sales team, including Miguel, Alejandro, and Eduardo, are particularly noted for their friendliness and ability to explain complex information in a clear and concise manner.However, one customer mentioned experiencing difficulties in getting assistance when trying to inquire about a vehicle, which may indicate some room for improvement in terms of customer service organization.Overall, the experience at this dealership is positive, with a wide selection of vehicles, competitive pricing, and a knowledgeable sales team.The wide variety of cars available, including electric models, is a major draw for customers. The dealership's commitment to providing excellent customer service is evident in the many positive reviews from satisfied customers.One notable aspect of this dealership is its commitment to sustainability, with a range of electric cars available. The staff is knowledgeable about the features and benefits of these cars, and are happy to explain them to customers.The working hours of the dealership are Monday to Friday from 9:00 AM to 2:00 PM and 4:30 PM to 8:00 PM, and Saturday from 10:00 AM to 2:00 PM. The dealership is wheelchair-accessible, making it accessible to customers with mobility issues.Payment options include NFC mobile payments, debit cards, and credit cards. The dealership also offers delivery services for customers who may not be able to visit in person.While there have been some minor issues with customer service, the overall experience at this dealership is positive, and the staff's commitment to providing excellent service and supporting customers in their purchasing decisions is evident.