The business has a good overall rating, but there are some mixed opinions about the quality of services. Some clients have been very satisfied with their experiences, describing the massages as "exquisite" and the atmosphere as "relaxing". Others have mentioned that the quality of the massages has decreased over time or that the staff was not as professional as they expected.The prices seem to be on the higher side, but many clients have mentioned that they are willing to pay extra for the high-quality services and atmosphere provided by Estética IRIS.The business has shown a willingness to innovate and improve, as evident from the responses to client feedback, where the owner and staff have apologized for any shortcomings and expressed a commitment to providing the best possible service.One issue that has been raised by several clients is the inconsistent quality of the massages, with some clients feeling that they did not receive the level of service they expected. This is something that the business could work on to improve.The location of the business is also convenient, with extended working hours that accommodate clients with busy schedules. The fact that they accept credit cards and have a wheelchair-accessible toilet makes it a welcoming place for a wide range of clients. Overall, Estética IRIS seems to be a good option for those looking for a high-quality massage experience, but it may be worth doing some research and reading multiple reviews before visiting.