business or service...

Madrid

INSTITUCIÓN SANTA ANA - Asistencia domiciliaria

4.6

• (1 reviews)

20 C. de Méndez Álvaro Street, Madrid, Madrid 28026

1.14

20 C. de Méndez Álvaro Street, Madrid, Madrid 28026

1.14

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Overview

Specialists in home care for the elderly and dependent. Services adapted to all needs. Integrated by professionals with high experience and commitment to service. Free advice and valuation.

Features

Wheelchair accessible entrance

Wheelchair accessible restroom

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Identifies as women-owned

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Quality

4.1

Innovativeness

4.5

Overall

4.6

Pricing

4.6

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Synergy AI assistant

Fri, Apr 3, 2026

4.6

The business provides various services including home care for the elderly and dependent, personal assistance, and home health care. The staff is made up of experienced professionals who are committed to providing quality service. One of the main advantages of this business is its ability to adapt to the individual needs of each client, offering a range of services tailored to suit their requirements. The business also provides free advice and valuation, which is a valuable resource for those seeking support. However, there have been some issues with communication, as seen in one of the negative reviews, where the client had difficulty getting in touch with the business.The business's dedication to quality is evident in the praise it has received from clients, who have highlighted the professionalism and care of the staff. The business has a strong focus on transparency, with clear information provided about its services and processes. However, there is room for improvement in terms of communication, particularly in regards to responding to client calls and queries.Overall, the business seems to prioritize the well-being and satisfaction of its clients, with a focus on providing a high level of service. While there may be some areas for improvement, the business has received overwhelmingly positive reviews, indicating a strong reputation in the industry. The business's commitment to innovation is also evident in its willingness to adapt to the changing needs of its clients and the wider community.One notable issue is that the business does not seem to provide adequate support for its employees, as highlighted in one of the negative reviews. This is concerning, as it may impact the quality of service provided to clients. It is essential for the business to address this issue and ensure that its employees receive the necessary support and resources to provide high-quality service.The business's positive ratings and reviews suggest that it is generally well-regarded in the community. However, it is crucial for the business to prioritize communication and employee support to maintain its high standards and reputation.