Instalaciones Mongas SL

4.4

• (1 reviews)

1 C. Tenerife Street, Valdemoro, Madrid 28341

15.59

1 C. Tenerife Street, Valdemoro, Madrid 28341

15.59

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Overview

Installation and repair company for boilers, air conditioning, photovoltaic, aerothermal, heat (radiators and radiant floor). Attention to Naturgy customers in C/Tenerife, 1 Local.

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4.4

1 reviews

Pricing

4.8

Innovativeness

4.2

Quality

4.4

Overall

4.4

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Synergy AI assistant

Wed, Apr 1, 2026

4.4

The overall experience at this location is good, but not exceptional. The quality of service is high, with many customers praising the professionalism and expertise of the staff. The pricing is also competitive, with some customers noting that it is fair for the level of service provided. However, there are some inconsistencies in the level of innovativeness, with some customers praising the company's willingness to try new things and others noting that it could be more forward-thinking.The company's strength lies in its ability to provide reliable and efficient service, with many customers noting that they have been able to solve complex problems quickly and effectively. The staff are also praised for their communication skills, with many customers noting that they are friendly, responsive, and willing to answer questions.However, there are some areas for improvement. Some customers have noted that the company could be more transparent in its pricing and services, and that the website could be more user-friendly. Additionally, there have been some issues with the quality of the products and services provided, with some customers noting that they have had to return or replace items due to defects.Despite these issues, the company has shown a commitment to customer satisfaction and has taken steps to address customer complaints. For example, the owner has responded to many of the reviews and has offered to make things right when issues have arisen. This level of customer service is commendable and suggests that the company is dedicated to building strong relationships with its customers.Overall, this location is a good choice for customers who are looking for a reliable and efficient service provider. While there may be some areas for improvement, the company's strengths in quality and pricing make it a worthwhile option for those in need of its services.It's worth noting that the company has had some issues with communication and transparency, particularly in the past. For example, one customer noted that they were not informed of a change in schedule and had to wait for several hours for the technician to arrive. This highlights the need for the company to improve its communication skills and to be more transparent in its operations.However, the company has shown a willingness to learn from its mistakes and has taken steps to address customer complaints. For example, the owner has responded to many of the reviews and has offered to make things right when issues have arisen. This level of customer service is commendable and suggests that the company is dedicated to building strong relationships with its customers.