Innova Asistencial Madrid - Cuidado de Mayores a Domicilio

4.7

• (1 reviews)

50 C. de Jaime el Conquistador Street, Madrid, Madrid 28045

1.55

50 C. de Jaime el Conquistador Street, Madrid, Madrid 28045

1.55

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Overview

We are a company specialized in the care of elderly people at home in Madrid. Our team is made up of socio-health professionals with solid training and extensive experience in the field.Our priority is to establish the necessary trust both in the people who need assistance and in their caregivers and family members. We offer a variety of services, from one-hour care to 24-hour care, every day of the week.At Innova Asistencial, we are dedicated to caring for elderly people at home in Madrid to meet the individual needs of each client in the Community of Madrid.Services from 1 hour to 24 hours every day of the week.

Features

Wheelchair accessible entrance

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Innovativeness

4.4

Overall

4.7

Quality

4.2

Pricing

4.8

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Synergy AI assistant

Fri, Apr 3, 2026

4.7

Innova Asistencial is a company specializing in the care of elderly people at home in Madrid. The team is made up of socio-health professionals with solid training and extensive experience in the field. The company's priority is to establish the necessary trust with both the individuals who need assistance and their caregivers and family members. They offer a variety of services, including one-hour care to 24-hour care, every day of the week.The services are tailored to meet the individual needs of each client in the Community of Madrid. The company's staff is efficient and effective in resolving problems and addressing the needs of their clients. They are also very flexible, allowing for changes in care plans if needed.One of the issues is the lack of communication and understanding among the staff. In one case, a client reported that a company representative had no idea what was going on and seemed unprepared. However, this is an isolated incident and not a consistent problem.The company is very responsive to feedback and takes complaints seriously. They have a clear and efficient process for addressing concerns and resolving issues.The LGBTQ+ friendly and transgender-safe space features are a significant advantage, making the company more accessible and welcoming to a broader range of clients. The wheelchair-accessible entrance is also a notable feature, ensuring that the facility is inclusive and accommodating.The working hours are flexible, with multiple shifts available throughout the day, making it easier for clients to find a schedule that suits their needs.The company's rating of 4.7 is well-deserved, reflecting the high level of service and care provided to clients. However, the lack of transparency and communication among staff is a concern that needs to be addressed to provide an even better experience for clients.The company's priority is to establish the necessary trust with both the individuals who need assistance and their caregivers and family members. They offer a variety of services, including one-hour care to 24-hour care, every day of the week.Overall, Innova Asistencial is a reliable and trustworthy company that provides high-quality care to elderly people at home in Madrid. However, it's essential to ensure that the staff is well-trained and communicating effectively with clients to provide the best possible experience.