ING

2.8

• (1 reviews)

2 C. del Carmen Street 4, Móstoles, Madrid 28931

10.42

2 C. del Carmen Street 4, Móstoles, Madrid 28931

10.42

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Directions

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Overview

An online bank without commissions for your daily life with the NÓMINA account.

Features

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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2.8

1 reviews

Overall

2.8

Quality

2.3

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Synergy AI assistant

Fri, Apr 3, 2026

2.8

This location of the bank is somewhat disappointing. The staff's attitude is often unfriendly and unhelpful. Some visitors have reported being ignored or receiving poor service, especially if they have special needs, such as hearing difficulties. The bank's technology, such as ATMs, is often malfunctioning or not available, which can be frustrating for customers who need to perform transactions. On the positive side, the bank's online services and app are user-friendly and efficient. However, the bank's attention to customer complaints is lacking, and some visitors have reported being dismissed or ignored when trying to resolve issues. One major issue is the bank's treatment of customers with special needs, which can be inconsistent and unhelpful.