Madrid
Ibermutua
3.23
3.23
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Innovativeness
Pricing
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Ibermutua is a well-established medical center and insurance company with a long working schedule, making it convenient for patients. The building has great installations, and the staff is friendly and helpful. Unfortunately, the center has had some issues with management and treatment, which has led to some negative experiences for patients. There have been reports of medical staff being dismissive, unhelpful, and even rude to patients. Some patients have also experienced long waiting times and difficulty in getting their medical issues addressed.There have been instances where patients have been sent to the security social without proper medical care, leading to frustration and disappointment. Additionally, some patients have reported feeling gaslighted by medical staff, which can be emotionally distressing.On the positive side, there have been reports of exceptional care and treatment from some medical staff, including doctors and nurses. Patients have praised the expertise and kindness of certain medical professionals, which has made their experience more positive.Overall, Ibermutua has a mixed record, with some excellent medical staff and facilities, but also some significant issues with management and treatment.
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Hours
Closed
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