Iberdrola, S.A.

2.8

• (1 reviews)

1 C. de Tomás Redondo Street, Madrid, Madrid 28033

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Restroom

Wheelchair-accessible entrance

Wheelchair-accessible car park

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2.8

1 reviews

Pricing

2.3

Quality

1.6

Overall

2.8

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Synergy AI assistant

Fri, Apr 3, 2026

2.8

This location seems to have a mixed reputation. On one hand, some customers have reported positive experiences, such as excellent service and attentive staff. However, many others have expressed frustration with the company's practices, including high prices, poor communication, and aggressive sales tactics.Several customers have reported being misled or deceived by Iberdrola's sales representatives, who promised discounts or promotions that were not honored. Others have experienced difficulties with customer service, including long wait times and unhelpful staff.Some customers have also reported issues with the quality of service, including power outages and equipment damage. In one instance, a customer reported that their business was left without electricity for over 52 hours due to Iberdrola's failure to maintain the power grid.It's worth noting that the company has a reputation for being aggressive in its sales tactics, with some customers reporting that they were bombarded with phone calls and emails after they had explicitly asked to be removed from their contact list.Despite some positive reviews, the overwhelming majority of customers have expressed disappointment and frustration with Iberdrola's service. This suggests that the company has significant room for improvement in terms of its quality, pricing, and overall customer experience.One major issue that stands out is the company's tendency to prioritize its own interests over those of its customers. This is evident in its aggressive sales tactics, as well as its reluctance to take responsibility for its mistakes.