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2.8

• (1 reviews)

31 C. de Huesca Street, Madrid, Madrid 28020

2.87

31 C. de Huesca Street, Madrid, Madrid 28020

2.87

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Overview

The schedule was changed due to the exceptional COVID situation.Currently, there is no afternoon schedule on any day,If there are any changes, they will be communicated.Sorry for the inconvenience

Features

Wheelchair accessible entrance

Restroom

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2.8

1 reviews

Overall

2.8

Pricing

5.0

Quality

3.3

Innovativeness

2.5

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Synergy AI assistant

Thu, Apr 2, 2026

2.8

This office provides a basic level of service. The staff seems to be efficient and able to resolve issues, but the office is often understaffed, leading to long wait times. The phone lines are often busy or unattended, making it difficult to get through. The building itself is wheelchair accessible, but there is a lack of amenities.The office's schedule has been impacted by the COVID-19 pandemic, with no afternoon hours available on any day. While they promise to communicate any changes, it's unclear how reliable this is.Some visitors have reported positive experiences, with friendly and helpful staff who are able to resolve their issues quickly. However, others have had much more negative experiences, with long wait times, unhelpful staff, and a general sense of inaccessibility.One issue that stands out is the lack of adequate staffing. With only one person available to handle all inquiries, it's no wonder that wait times are so long. This is a major problem that needs to be addressed in order to provide a better service to the public.